Last updated: 17/10/2024

Welcome to Hooga! These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our site.

1. General Information

Trade Name: Hooga Store
VAT Nº: BE0773797407
Address: Jozef Wautersstraat 2, 2600 Antwerp, Belgium
Email: [email protected]

2. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.
You must not use the website to transmit or store any material that is unlawful, harmful, or otherwise objectionable.

3. Orders

All orders placed on our website are subject to acceptance. By placing an order, you agree to be bound by these Terms & Conditions. If you have any remarks or objections regarding the terms, please contact us in writing before placing your order.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price of the product, or fraud.

4. Use of Customer Designs

By placing an order, you grant Hooga Store the right to use any custom designs or products created for you for promotional purposes, including but not limited to social media and marketing materials. If you object to this, please notify us in writing at the time of placing your order.

5. Returns & Refunds Policy

Please refer to our Returns & Refunds Policy for details on returns, exchanges, and refunds

6. Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect:

• Personal Information: Name, email address, phone number, billing address, shipping address, payment information.
• Non-Personal Information: Browser type, IP address, access times, pages viewed.

How We Use Your Information:

• To process and manage your orders.
• To communicate with you regarding your orders or inquiries.
• To improve our website and services.
• To send you marketing communications, if you have opted in.

Data Protection Rights: Under the GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Erase your personal data.
• Restrict processing of your data.
• Data portability.
• Withdraw consent at any time where we rely on consent to process your personal data.

Data Retention: We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

Cookies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of hoogastore.eu or its content suppliers and is protected by international copyright laws.

8. Limitation of Liability

To the fullest extent permitted by law, hoogastore.eu shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of our website.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Antwerp.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Your continued use of the website following any changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions about these Terms & Conditions or our Privacy Policy, please contact us at [email protected].